Policies
Vaccinations
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To safeguard the health and well-being of all our guests, all
dog campers must have current rabies,
DHLPP and bordetella
vaccinations. All cat campers must have current
FVRCP and rabies. We need to
see proof of these vaccinations before boarding. By North
Carolina State law, Companion Camp cannot board pets that are not
fully vaccinated. Further, all pets must be free of fleas,
ticks, and worms before visiting.
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Although Companion Camp maintains a sanitary facility, in a
camp setting our campers do encounter nature's insects. For
their protection, we require that our campers be treated with
a comprehensive insect repellent such as Frontline Plus or
Advantix.
Reservations
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Reservations are required and are made on a first come, first served basis. A credit card is required to hold a reservation. To make a reservation, Contact Us.
A reservation is a contract between you and Companion Camp, LLC which requires Companion Camp to hold lodgings, prepare necessary paperwork and accommodations, and schedule adequate staff -- all for your pet’s visit.
Cancellations: Cancellations may be made without charge if the cancellation is made at least seven (7) days in advance of the scheduled check-in date. However, the full cost of a reservation will be charged if the cancellation is made less than seven (7) days in advance of the scheduled check-in date.
Changes: Changes to reservations may be made if the changes are requested at least seven (7) days in advance of the scheduled check-in date and time. Reservation changes include check-in date, check-in time, check-out date, or check-out time. Changes made less than seven (7) days before scheduled check-in dates and times will be charged $10 in addition to the cost of the original reservation.
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Check-in and Check-out
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Check-ins and check-outs are only available during Companion Camp's
regular hours of operation. (See Hours of
Operation).
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Contract
Veterinarian Care
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In the event of an emergency and your pet needs veterinary
care, we will utilize the services of our on-call veterinary
service,Tri-County
Veterinary Services or contact your pet's veterinarian.
Transportation costs will be applied.
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Pet Items
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Your pet is welcome to bring a favorite blanket or toys from
home. However, we cannot be responsible for these items.
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Food and Medication
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Companion Camp provides high quality pet food (currently Iams)
for our campers. However, you are welcome to bring your own
pet's food if you prefer. All food brought from home must be
in clearly labeled, rigid food storage containers limited to
appropriate amounts for your pet's stay.
Companion Camp recognizes that some pets require medication.
Our staff is experienced in administering nasal, oral, and
injected medications. Owners should bring all medications in
their original containers with full veterinary instructions.
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Roommates
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Dogs in the same family are welcome to room together. However
if they have difficulty getting along, we reserve the right to
house them in separate facilities at the individual boarding
rate.
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Suggestions for Transitions
Arrival
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To ease the transition to Companion Camp, do not feed your pet
or give more than small quantities of water for at least four
hours prior to arrival time.
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Departure
To ease the transition home, feed your pet only small
quantities of water for the first four hours after
pick-up. Gradually reestablish home patterns by following your
pet's normal schedule.
